An Approach to Empower Residents in Affordable Housing Design, Services, and Management
Public and assisted housing provides affordable, stable housing to people with low incomes—including seniors, people with disabilities, and families with children. However, policies and practices around affordable housing design, management, and services have often disempowered and harmed residents. Trauma-informed housing is a promising approach that aims to redress these structural harms and improve the well-being of residents of affordable housing by centering their lived experiences and empowering them in decisions that affect their homes.
Over the past three years, Preservation of Affordable Housing (POAH), a nonprofit affordable housing provider, has developed and rolled out a trauma-informed housing framework in several of their affordable housing communities across the country and has developed a toolkit to share the framework with other housing providers. The Urban Institute is partnering with POAH to assess their implementation of this approach. In May of 2023, Urban and POAH hosted a roundtable with affordable-housing stakeholders that highlighted the work of POAH and their partner organizations, who are leading the push for trauma-informed approaches in affordable housing policy and practice.