Crisis Assessment and Intervention When Trauma Strikes: A Five-Step Approach to Foster Hope, Collaboration, and Change

October 13, 2021 @ 12:00 pm – 2:00 pm America/Chicago Timezone
Child Welfare League of America


Crisis Assessment and Intervention When Trauma Strikes:
A Five-Step Approach to Foster Hope, Collaboration, and Change

Wednesday, October 13, 20, 27 and November 3, 2021
1:00 pm – 3:00 pm EDT

The soaring pressure and lofty expectations confronting educational and human services professionals are having an impact on all levels of the workforce. As such, it is increasingly apparent that the COVID-19 pandemic, racial unrest, political strife, and economic disparities leave many well-meaning professionals feeling overwhelmed, under-supervised, and highly susceptible to symptoms of primary and secondary traumatic stress. Facilitated conversations using a Five-Step approach is one way to foster the hope, collaboration, and change needed to assess and intervene when trauma and tragedy strike. These facilitated conversations seek to cultivate environments of safety and trust, significant supervisory support, increased tolerance for ambiguity and stress, and a well-formulated team orientation.

By and large, when interdisciplinary professionals feel constructively nurtured, stimulated, and appreciated for their role in the agency, they become more sensitive to families and communities in pain and suffering. Preventing and limiting the harmful effects of primary and secondary stress for our workforce is best mitigated by recognizing the “emotional labor” of human services work, and creating healthy spaces for self-care, mindfulness, and enduring support.

This skills-based training is appropriate for clinicians, educators, healthcare professionals, and graduate students representing various disciplines.

In four training sessions, we will examine facilitated conversations in a range of organizational contexts, driven by different content areas such as administration and leadership, conflict resolution, teambuilding, responses to traumatic events, and wellness, among others. Participants will:

  1. Receive exposure to a Five-Step approach to facilitation of safe and effective assessments and interventions with individuals and groups experiencing trauma and intensive interpersonal stress.
  2. Consider ways in which trauma and interpersonal stress impact them personally, professionally, and organizationally.
  3. Reflect upon the influence of age, culture, development, ethnicity, gender, race, sexuality, spirituality, and responses to trauma in their work with clients, communities, and colleagues.
  4. Utilize the group as a laboratory for learning, personal growth, and professional support.

Group culture is one of the most powerful forces we encounter as professionals and human beings. Healthy families, organizations, and teams share common features. These characteristics are building blocks for healing, empowerment, and resilience during times of crisis and trauma. Effective and respectful facilitated conversations assume that as helping professionals and organizations enhance their capacity to rebound from immediate crisis and weather persistent stress, they also gain vital resources to deal more efficiently with future challenges. Thus, in fostering resilience among professionals, every learning moment is a preventive measure.

About the trainerMichael J. Schultz, Ed.D. is a licensed psychologist, family therapist, systems consultant, and Senior Fellow with the Child Welfare League of America (CWLA). His recently published book in collaboration with CWLA is titled, Systems Consultation When Trauma Strikes: Stories of Hope, Collaboration, and Change.

For full details, CEUs information, and online registration, please visit Crisis Assessment and Intervention When Trauma Strikes Training

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