The September issue of the Quality Improvement Center for Workforce Development (QIC-WD) newsletter highlights the findings from eight multi-year projects conducted to address workforce challenges and improve worker performance, well-being, and retention. QIC-WD project team members worked closely with local staff from public child welfare programs in eight locations across the United States to design, implement, and study jurisdiction-specific interventions based on organizational needs. A list of project sites and their intervention focus follows:
- Eastern Band of Cherokee Indians Family Safety Program – Onboarding Program
- Louisiana Department of Children and Family Services – Frontline Job Redesign
- Division of Milwaukee Child Protective Services – Organizational Change Process
- Nebraska Department of Health and Human Services – Addressing Work-Related Traumatic Stress
- Ohio Department of Job and Family Services – Supportive Supervision and Resiliency
- Oklahoma Department of Human Services – Competency-Based Personnel Selection
- Virginia Department of Social Services – Case-Supportive Technology
- Washington Department of Children, Youth & Families – Telework
Each project page linked above includes:
- Short project highlight video(s)
- A hyperlinked list of site-specific resources, which include key findings, guidance documents, logic models, implementation tools, and summaries of the intervention, evaluation, implementation, and theory of change